Getting Started
Identity Verification Process / KYC
- What is the identity verification process, commonly called Know your Customer (KYC)?
- Why do I need to pass the verification process?
- Can I access the Wallet without KYC?
- What documents are needed to pass the document verification?
- What is the correct form to submit my ID / Passport or Driving Licence?
- What are the accepted documents for proof of address?
Amon Wallet
- Can I receive the tokens when the wallet is in maintenance?
- Is it possible to change the email address associated to my Amon Wallet?
- I Forgot my password
- Can I reset my 2FA?
- How to enable 2FA on my Amon Wallet?
- What is Two Factor Authentication?
Amon 3D Secure
- What should I do if I’m buying something online but the Amon’s 3D Secure summary box doesn’t appear?
- What if I have software that eliminates pop-up boxes?
- Can I use Amon’s 3D Secure from any computer or device?
- Which browsers work with Amon’s 3D Secure?
- How much does Amon’s 3D Secure cost?
- Will I need to apply for a new card to use Amon’s 3D Secure?
Amon Debit Card
- How do I order an Amon card?
- How to order a card in Amon iOS and Android application?
- How do I activate my Amon card?
- My card hasn't arrived yet. What do I do?
- Why I Can't Order Amon Card?
- How long does Amon card delivery take?
AMN Cash-Back
Amon Earn
- Will I still receive proportional interest if I deposit or withdraw amounts during the week?
- How can I calculate the interest I will earn on the week?
- Are weekly interest payments fixed or variable?
- Are interest paid on the same deposited crypto?
- Are there any fees on interest earned or for deposits and withdrawals?
- Are the interests cumulative?
Amon IBAN
- What FIAT currencies are available in the Amon Wallet?
- Can I exchange Euros or GBP to Crypto?
- How long it takes to receive Euros or Pounds in the Amon Wallet?
- What information do I need for a FIAT transaction?
- What are the platforms Restricted?
- What is the minimum withdraw amount?
Amon Exchange
- What are the pairs available?
- How does the Built-in exchange work and why do I need it?
- How long it takes the transaction to appear in my Amon Wallet?
- How much is the fee for an exchange transaction?
- Is it possible to buy/sell/exchange AMN Tokens via Amon APP?
- What is the minimum amount required for the exchange?